Pass it on
If you can't get to one of our stores to donate your textiles, don't worry - we’ve partnered with The Salvation Army to make it easier to donate textiles closer to home. Simply follow the steps below to send them a parcel (or two) of home textiles - you can be confident that all your donations will be reused, repurposed or recycled.
What can you send?
We accept all home textiles, clothing, shoes and accessories, including reusable and non-reusable items.
- Reusable items are: clean, dry and in good condition. These clothes or home textiles are ready to be bought and used for their intended purpose straight away.
- Non-reusable items are: worn out, damaged, marked, etc. These items are no longer fit for their intended purpose, but can be recycled.
How to pack your donations:
Please use the ‘bag in bag’ approach if you’re donating a mixture of reusable and non-reusable items.
1. If you have any, place all non-reusable textiles in a bag and seal it shut.
2. Get a larger bag (or box) and place the first, sealed bag inside. Then place your reusable textiles inside the larger bag, too.
3. Seal up the larger bag with everything inside, ready to send.
How does it work?
1. Click the link below and enter your details.
2. Pick a delivery method: DPD (printer needed) or Collect+ and InPost (no printer needed).
4. Download the QR code/label and take the parcel to your drop-off point.
5. You’ll get an email to confirm your parcel’s arrived.
Need more info? Try our FAQs below.
Online Takeback Scheme Frequently Asked Questions
Instead of coming to a Dunelm store to donate your unwanted textiles, with our online Textile Takeback Scheme, you can generate a free label and send your unwanted textiles straight to The Salvation Army at your local DPD, Yodel Return or InPost drop-off point. It’s a fuss free way to have a clearout, and you’ll be helping to raise vital funds for charity, too!
SATCoL, the trading arm of The Salvation Army, is the largest charity-owned textile collector in the UK. Each year, SATCoL puts more than 250 million items to good use, including over 62,000 tonnes of second-hand textiles.
The profits raised from the resale of your items will be given to The Salvation Army to keep funding the great work they do throughout the UK. The Salvation Army provides specialist support for survivors and potential victims of modern slavery, shelter for people experiencing homelessness, and so much more.
We accept all home textiles, clothing, shoes and accessories, including reusable and non-reusable items. All donations must be clean.
Home textiles include: bedding, throws, blankets, towels, bathmats, pillowcases, cushions, cushion covers, fabric placemats or runners, curtains and tea towels.
Reusable items are: clean, dry and in good condition. These clothes or home textiles are ready to be bought and used for their intended purpose straight away.
Non-reusable items are: worn out, damaged or marked. These items are no longer fit for their intended purpose, but can be recycled.
We can’t accept weapons, animal fur, used toiletry items, home videos, electricals, and wet, dirty or contaminated textiles.
We’d encourage you to donate duvets and pillows through our in-store Textile Takeback Scheme instead if you can, due to their size. See ‘In-store Textile Takeback Scheme’ on this page for more information.
- InPost – maximum weight: 15k; maximum dimensions: length 64cm x height 41cm x width 38cm
- DPD – maximum weight: 20kg; maximum dimensions: length 120cm x height 60cm x width 60cm
- Yodel – maximum weight: 10kg; maximum dimensions: length 60cm x height 50cm x width 50cm
If you’re donating a mix of reusable and non-reusable textiles, please use the ‘bag in bag’ approach:
- Place your non-reusable textiles, if you have any, in a bag and seal it shut.
- Get a larger bag (or box) and place the first, sealed bag inside. Then place your reusable textiles inside the larger bag, too.
- Seal up the larger bag with everything inside, ready to send.
Yes, it’s free to post your textiles to The Salvation Army through our online Textile Takeback Scheme.
If you’ve received a QR code to scan when you take your parcel to the drop-off point, it will last for 7 days. If you try to post your parcel after that, you’ll need to get a new QR code. Simply click here to get a new QR code/label.
Yes, we still accept all clean reusable and non-reusable home textiles and clothing at participating Dunelm stores. See ‘In-store Textile Takeback Scheme’ on this page for more information.
Unfortunately, we can’t track individual donations.
Absolutely! You can donate as many times as you like, as long as your reusable or non-reusable textiles meet the criteria, and your parcel doesn’t exceed the maximum weight and dimensions.
*Not available in Camarthen, Crawley, Feltham, Jersey, Kidderminster, Llanelli, Loughborough, Scarborough and Yeovil.
What do we accept?
We accept all home textiles, including clothing. Just remember, we can only accept clean, bagged textiles, but it's fine if they're ripped or torn
How does it work?
1. Wrap or bag your pre-loved textiles.
2. Drop them off at a participating store.
3. They’ll be sorted by what can be re-used or recycled.
What happens next?
All contributions will be rehomed or recycled, after a thorough inspection process. Our aim is to keep products in use for as long as possible, so we’ll only recycle textiles when they’ve reached the end of their useful life.
Textiles that are ready to be recycled are combined with other post-consumer sources and repurposed into new items as part of our Conscious Choice Remade collection. These products are made from at least 40% pre-loved materials, which we think gives them an extra feel-good factor.
How do products get Remade?
How does Home to Home work?
Home to Home is an opportunity to pass on your pre-loved homeware at participating stores, and we find them a new home in the local community.
1. Check below what items can be passed on
2. Bring them with you on your next visit, if your local store is participating
3. We'll find them a new home so they'll be loved again!
We’re currently accepting: cookware, dinnerware, glassware, tableware, bakeware and home decor, as long as they’re in good, instantly usable (and loveable) condition.
We’re working with Age UK and community experts to find new homes for your pre-loved homewares:
Brushstrokes • Depaul • Emmaus Coventry • HomeAid • The Restore Project • Stepping Stone Projects • Porthi Dre • The Wallich • YMCA Fylde Coast • Feel Good Factory • New Start • Chester Aid to the Homeless • Ravenhead Foyer • Bridge Foyer
Drop off your pre-loved homeware at the following stores: Altrincham, Ashton Under Lyne, Bangor, Blackburn, Blackpool, Bolton, Bromborough, Chester, Exeter, Garston, Liverpool, Livingston, Oldbury, Preston, Radcliffe, Rugby, Sefton, Liverpool, Southport, St Helens, Stockport, Trafford, Warrington, Wrexham, Enfield, Romford, Croydon and Greenford.
How it works
1. Buy a replacement electrical item from us
2. Bring your old electrical item to a store within 28 days
3. Show us the receipt for your new purchase, and we'll do the rest
What can we accept?
We accept clean, rolled up rugs, runners or mats that are a maximum height of 160cm when rolled up. We can only accept rugs that are in good condition – for carpet, or anything that is heavily damaged, please explore other options such as your local recycling centre.
Participating stores: Oldbury, Cannock, Telford, Coventry, Newcastle Under Lyme, Fenton
