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    Accessibility

    At Dunelm, we aim to create an inclusive experience that’s open to everyone. That’s why, when we design and build content for our website, we make accessibility a guiding principle. To help us do this, we use industry benchmarks such as the Web Content Accessibility Guidelines (WCAG) 2.2.

    Our work to make all Dunelm’s digital platforms meet accessibility guidelines is an ongoing process, and we know we’ve still got more to do. Right now, we’re focusing on making sure all our web pages meet level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) 2.2. 

    We’ve used customer feedback, combined with an audit carried out by the Digital Accessibility Centre , to identify the areas we need to address.

    Once we’ve completed this work, we’ll ask the Digital Accessibility Centre to perform another audit. Our goal is to receive AA accreditation for accessibility across our site.