Promotions Terms and Conditions
1. All entrants to this survey and competition must be over 18.
2. For your chance to win you must complete the following survey.
3. One gift card worth £250 will be available to win each month.
4. The gift card prize can only be used in-store and not through our online store.
5. The competition is not open to Dunelm colleagues, associated persons or companies.
6. Competition ends on the last day of each calendar month.
7. The winning entry will be drawn at random after this date and the winner will be contacted directly.
8. Dunelm's decision is final.
9. The winner may be asked to get involved with associated publicity.
10. Supplying your details means you are agreeing to receive information, promotions and offers from Dunelm via email. For further details see our privacy policy.
11. Promoter: Dunelm (Soft Furnishings) Limited, Watermead Business Park, Syston, Leicester, LE7 1AD. To receive a list of winners please send a SAE to the Marketing Department at this address specifying the date of entry.
This prize draw is operated by Dunelm (Soft Furnishings) Limited and may be entered by all UK residents over the age of 18, but is not open to Dunelm staff, associated persons or companies. No order or purchase necessary to enter the prize draw. The winner will win a £250 Dunelm gift card. No cash alternative is available. The winning entry will be drawn at random and the winner will be contacted directly by email and the prize must be claimed within 4 weeks. The winner may be asked to participate in associated publicity. The winner's name can be obtained by sending an SAE to Dunelm Marketing Department, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 8 weeks after the closing date. We reserve the right to withdraw this prize draw at any time. Dunelm's decision is final and no correspondence will be entered into. By supplying your details you are agreeing to receive information, promotions and offers from Dunelm via email. You can unsubscribe at any time. At Dunelm we do not share your information with any other companies for marketing purposes. For more information see our privacy policy.
1. All entrants to any Dunelm Insights Survey and competition must be over 18.
2. For your chance to win you must complete a Dunelm Insights Survey.
3. Each Dunelm Insights Survey will be open from the Friday at the time it is sent out and will close at 9am the following Monday.
4. One gift card worth £75 will be available to win following closure of the survey.
5. The winning entry will be drawn at random after this date and the winner will be contacted directly.
6. The gift card prize can only be used in-store and not through our online store.
7. The competition is not open to Dunelm colleagues, associated persons or companies.
8. Dunelm's decision is final.
Promoter: Dunelm (Soft Furnishings) Limited, Watermead Business Park, Syston, Leicester, LE7 1AD. To receive a list of winners please send a SAE to the Marketing Department at this address specifying the date of entry.
1. The prize draw is open to all UK residents aged 18 or over (except colleagues of the Promoter and its affiliate companies and their immediate families, agencies and anyone professionally connected with the promotion).
How to enter:
2. There is no purchase necessary to enter the prize draw. To enter you must complete a valid product review and enter a valid email address. Once your review has been received (including your email address) you will automatically be entered into the prize draw.
3. Each product review that is published gives one entry into the prize draw. Only one review will be accepted per person for each product purchased. The submission of a product review is subject to our Customer Ratings and Reviews Terms of Use, a copy of which can be found on the review submission form. Access to the internet and a valid email address are required to enter.
4. Reviews which include use of profanities and/or unacceptable language, unpublishable images, use of urls, spam or generally inappropriate content and reviews focused on service rather than the product it was left on will not be considered valid, and the Promoter reserves the right to exclude such reviews from the draw.
5. A prize draw will be held each month. The entry period for each prize draw will end at midnight on the last day of each calendar month. Any product reviews received after midnight will be entered into the prize draw for the following month.
Selection and prize details
6. After the end of each month, a winner for that month will be drawn at random. The odds of winning depend upon the total number of eligible entries received. The draw will take place within forty-eight (48) hours of the month end. The winner will be notified that they have won by email and the winner must claim the prize by responding to this email within four (4) weeks. If no response is received from the winner after four (4) weeks, the Promoter reserves the right to withdraw that winner’s prize and a new winner will be randomly selected and contacted.
7. There will be one winner every month.
8. The winner will receive a £250 promotional voucher code to use on Dunelm.com which
- can be redeemed against the basket value;
- cannot be used in conjunction with any other promotion code;
- cannot be used against any applicable delivery cost; and
- must use the full value of the voucher in a single transaction.
Any unused balance on the code will be lost. To use the code against a Click & Collect order, the basket value must be at least £251 in order to proceed to checkout. The winners will receive their promotional code within thirty (30) days of claiming their prize. The voucher cannot be used in store.
9. Prizes are non-negotiable, non-transferable, non-refundable and cannot be exchanged for any cash alternatives, in whole or in part.
Other terms:
10. The Promoter reserves the right at any time, in its absolute discretion, to:
- amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so or due to circumstances beyond its reasonable control. The Promoter shall not exercise this right unreasonably and will use reasonable endeavours to minimise the effect on participants to avoid disappointment.
- exclude any entries which it believes to be fraudulent, offensive, obscene or based on misconduct and or disqualify any entrant found to be abusing or tampering with the operation of the promotion or who the Promoter believes to have acted in breach of these terms and conditions;
- verify the eligibility of any entrant (including their age); and
- disqualify entrants who do not give correct contact details or those who make an entry on someone else's behalf.
11. The Promoter cannot guarantee continuous, uninterrupted or secure access to the promotion or its website and is not responsible for any disruption to the promotion or its website due to technical problems or otherwise. The Promoter accepts no responsibility or liability for any problems entrants may have in entering the prize draw, or for entries which are unsuccessful, incomplete, incorrectly submitted, delayed or late, damaged, corrupted or misdirected.
12. To the fullest extent permitted by law, the Promoter excludes liability for any losses, damages or claims incurred by any person in connection with the promotion or receipt or misuse of any prize.
13. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.
14. Entrants are deemed to have accepted these terms and conditions by participating in this prize draw.
Data Protection and Publicity
1. Your personal data will be held and processed by the Promoter only for the purpose of administering this promotion, informing winners, prize fulfilment and publicising the winners in accordance with these terms and conditions. If you do not provide your personal data, the Promoter cannot process your entry, enter you into the promotion or notify you if you are successful in accordance with its obligations under these terms and conditions.
2. By entering the prize draw, entrants agree that, if they win a prize, their name and county location (in the format ‘Maria W, Nottingham’) may be used by the Promoter in or on its social media pages, websites, advertising, or marketing material referencing the prize draw. The winner may be asked to participate in publicity as may be reasonably required by the Promoter.
3. The Promoter will not disclose or share your personal data with any third party other than those who are engaged by the Promoter to administer the prize draw and fulfil the prizes.
4. Participants' personal details from their entry to the prize draw will be collected, stored and processed by the Promoter in accordance with the Promoter’s privacy policy. Entrants have various rights with regard to their personal data which the Promoter holds about them. For more information on these rights , please see the Promoter’s privacy policy.
Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicester, LE7 1AD. The Promoter’s decision as to any aspect of the promotion is final. No correspondence will be entered into.
The names of winners can be obtained by sending a stamped addressed envelope to the Business Development Department at this address, specifying the date of entry and no later than 6 months after that date.
Eligibility
- This promotion is open to all persons aged 18 or over and resident in the United Kingdom and Jersey who receive the 10% birthday promotion email from Dunelm (“Promotion Email”). In accordance with clause 9 of these terms and conditions this offer cannot be used in conjunction with any other offer including staff discount in the case of employees of the Promoter.
- The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and the offer may be withheld until the Promoter is satisfied with the verification.
Offer
- Eligible participants will receive a 10% off discount code to be used for any single future transaction (the “Discount Code”) made at Dunelm.com during the Offer Period (defined below).
- The Discount Code will be offered to a selection of customers who have entered their birthday into the MyAccount section of Dunelm.com. The Discount Code will be shown on the Promotion Email.
- The Discount Code cannot be redeemed instore and cannot be used to purchase any gift cards.
How to Redeem
- To redeem the Discount Code, the customer must enter the Discount Code at the checkout when purchasing product(s) from Dunelm.com.
- The Discount Code must be used between the date of the Promotion Email and the use-by date stated within the Promotion Email (inclusive) (“Offer Period”).
Exclusions
- The Discount Code may not be exchanged for cash and is non-transferable, non-negotiable and non-refundable. The Discount Code cannot be used in conjunction with any other offer or deal, including colleague discount and cashback claims through any Promoter affiliate publishers.
General
- The Promoter reserves the right to suspend, cancel or amend the promotion and / or revise these terms and conditions at any time without giving prior notice and, by continuing to take part in the promotion subsequent to any revision, entrants shall be deemed to have agreed to the amended terms.
- The Promoter may, in its sole discretion, reject claims deemed to be non-compliant with these terms and conditions or if it has any reason to believe that efforts have been made to distort the spirit of the promotion. The Promoter’s decision as to any aspect of this promotion is final. No correspondence will be entered into.
- Use of the Discount Code is deemed acceptance of these terms and conditions. The purchase by participants of any products is governed by the Promoter’s standard terms and conditions of sale available here.
- If any provision of these terms and conditions is held invalid, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
- This promotion and all issues arising out of it shall be governed in accordance with English law and is subject to the exclusive jurisdiction of the English courts.
Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston LE7 1AD
- This offer is open to all eligible participants resident in the UK aged 16 and over who receive an email from the Promoter informing them that they are eligible to collect a free slice of cake from any Pausa café (“Promotion Email”).
- Selected customers will receive a barcode voucher for one free slice of cake in one of the Promoter’s Pausa cafés. The barcode voucher will be shown on the relevant Promotion Email.
- The barcode voucher must be redeemed at the Pausa café till at any participating Dunelm stores between the date of the Promotion Email and the use-by date shown within the Promotion Email (inclusive) by showing it to a Pausa café colleague for verification.
- The offer is limited to one free slice of cake per customer and cannot be redeemed in respect of any other product. The offer is single use and has no cash value. The offer cannot be used in conjunction with any other Pausa café offer or promotion.
- This offer is subject to availability and while stocks last. The Promoter reserves the right to amend, terminate or temporarily suspend this offer if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.
- Users of the offer are deemed to have accepted these terms and conditions by participating in this offer.
- The Promoter reserves the right to exclude any orders which it believes to be fraudulent or based on misconduct.
- The Promoter’s decision as to any aspect of the promotion is final. No correspondence will be entered into.
- This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.
Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.
Eligibility
- This promotion is open to all persons aged 18 or over and resident in the United Kingdom and Jersey who receive the ‘Fancy something new?’ 10% off promotion email from Dunelm (“Promotion Email”). In accordance with clause 9 of these terms and conditions this offer cannot be used in conjunction with any other offer including staff discount in the case of employees of the Promoter.
- The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and the offer may be withheld until the Promoter is satisfied with the verification.
Offer
- Eligible participants will receive a 10% off discount code to be used for any single future transaction (the “Discount Code”) made at Dunelm.com during the Offer Period (defined below).
- The Discount Code will be offered to a selection of customers who opted in to receiving marketing emails from the Promoter. The Discount Code will be shown on the Promotion Email.
- The Discount Code cannot be redeemed instore and cannot be used to purchase any gift cards.
How to Redeem
- To redeem the Discount Code, the customer must enter the Discount Code at the checkout when purchasing product(s) from Dunelm.com.
- The Discount Code must be used between the date of the Promotion Email and the use-by date stated within the Promotion Email (inclusive) (“Offer Period”).
Exclusions
- The Discount Code may not be exchanged for cash and is non-transferable, non-negotiable and non-refundable. The Discount Code cannot be used in conjunction with any other offer or deal, including colleague discount and cashback claims through any Promoter affiliate publishers.
General
- The Promoter reserves the right to suspend, cancel or amend the promotion and / or revise these terms and conditions at any time without giving prior notice and, by continuing to take part in the promotion subsequent to any revision, entrants shall be deemed to have agreed to the amended terms.
- The Promoter may, in its sole discretion, reject claims deemed to be non-compliant with these terms and conditions or if it has any reason to believe that efforts have been made to distort the spirit of the promotion. The Promoter’s decision as to any aspect of this promotion is final. No correspondence will be entered into.
- Use of the Discount Code is deemed acceptance of these terms and conditions. The purchase by participants of any products is governed by the Promoter’s standard terms and conditions of sale available here.
- If any provision of these terms and conditions is held invalid, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
- This promotion and all issues arising out of it shall be governed in accordance with English law and is subject to the exclusive jurisdiction of the English courts.
Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston LE7 1AD
Eligibility
- This promotion is open to all persons aged 18 or over and resident in the United Kingdom and Jersey who receive the ‘Fancy something new?’ 20% off promotion email from Dunelm (“Promotion Email”). In accordance with clause 9 of these terms and conditions this offer cannot be used in conjunction with any other offer including staff discount in the case of employees of the Promoter.
- The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and the offer may be withheld until the Promoter is satisfied with the verification.
Offer
- Eligible participants will receive a 20% off discount code to be used for any single future transaction (the “Discount Code”) made at Dunelm.com during the Offer Period (defined below).
- The Discount Code will be offered to a selection of customers who opted in to receiving marketing emails from the Promoter. The Discount Code will be shown on the Promotion Email.
- The Discount Code cannot be redeemed instore and cannot be used to purchase any gift cards.
How to Redeem
- To redeem the Discount Code, the customer must enter the Discount Code at the checkout when purchasing product(s) from Dunelm.com.
- The Discount Code must be used between the date of the Promotion Email and the use-by date stated within the Promotion Email (inclusive) (“Offer Period”).
Exclusions
- The Discount Code may not be exchanged for cash and is non-transferable, non-negotiable and non-refundable. The Discount Code cannot be used in conjunction with any other offer or deal, including colleague discount and cashback claims through any Promoter affiliate publishers.
General
- The Promoter reserves the right to suspend, cancel or amend the promotion and / or revise these terms and conditions at any time without giving prior notice and, by continuing to take part in the promotion subsequent to any revision, entrants shall be deemed to have agreed to the amended terms.
- The Promoter may, in its sole discretion, reject claims deemed to be non-compliant with these terms and conditions or if it has any reason to believe that efforts have been made to distort the spirit of the promotion. The Promoter’s decision as to any aspect of this promotion is final. No correspondence will be entered into.
- Use of the Discount Code is deemed acceptance of these terms and conditions. The purchase by participants of any products is governed by the Promoter’s standard terms and conditions of sale available here.
- If any provision of these terms and conditions is held invalid, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
- This promotion and all issues arising out of it shall be governed in accordance with English law and is subject to the exclusive jurisdiction of the English courts.
Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston LE7 1AD
Eligibility
- This promotion is open to all persons aged 18 or over and resident in the United Kingdom and Jersey. In accordance with clause 9 of these terms and conditions this offer cannot be used in conjunction with any other offer including staff discount in the case of employees of the Promoter.
- The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and the offer may be withheld until the Promoter is satisfied with the verification.
Offer
- Eligible participants will either receive 10% off any single future transaction or 10% off any single future transaction subject to a minimum spend of £40 (choice of discount at the discretion of the Promoter), (the “Discount”) made in a Dunelm store during the Offer Period (defined below).
- The Discount will be offered to a selection of customers who have made a purchase using a valid student discount card or Student Beans account in one of the Promoter’s stores between 16 August 2024 and 17 September 2024 (inclusive) and elected to receive a paper receipt. The Discount will be shown on the paper receipt for the relevant transaction (the “Qualifying Receipt”).
- The Discount cannot be used against the purchase that resulted in receiving the Qualifying Receipt. The Discount cannot be used on orders placed on the Promoter’s website or for multiple transactions. The Discount cannot be redeemed using any of the self serve checkouts in the Promoter’s stores.
How to Redeem
- To redeem the Discount, the customer must show the Qualifying Receipt at the till when they pay.
- The Discount must be used between 14 October 2024 and 11.59pm on 3 November 2024 (inclusive) (“Offer Period”).
Exclusions
- The Discount may not be exchanged for cash and is non-transferable, non-negotiable and non-refundable. The Discount cannot be used in conjunction with any other offer or deal, including colleague discount and cashback claims through any Promoter affiliate publishers. Upon validation, where a Code has been used in conjunction with cashback, cashback will be denied. This will not impact your transaction or use of the Code.
- The discount cannot be redeemed against gift card purchases.
- General
- The Promoter reserves the right to suspend, cancel or amend the promotion and / or revise these terms and conditions at any time without giving prior notice and, by continuing to take part in the promotion subsequent to any revision, entrants shall be deemed to have agreed to the amended terms.
- The Promoter may, in its sole discretion, reject claims deemed to be non-compliant with these terms and conditions or if it has any reason to believe that efforts have been made to distort the spirit of the promotion. The Promoter’s decision as to any aspect of this promotion is final. No correspondence will be entered into.
- Use of the Discount is deemed acceptance of these terms and conditions. The purchase by participants of any products is governed by the Promoter’s standard terms and conditions of sale available here.
- If any provision of these terms and conditions is held invalid, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
- This promotion and all issues arising out of it shall be governed in accordance with English law and is subject to the exclusive jurisdiction of the English courts.
Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston LE7 1AD
Eligibility
- This promotion is open to all persons aged 18 or over and resident in the United Kingdom and Jersey. In accordance with clause 8 of these terms and conditions this offer cannot be used in conjunction with any other offer including staff discount in the case of employees of the Promoter.
- The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and the offer may be withheld until the Promoter is satisfied with the verification.
Offer
- Eligible participants will either receive 10% off any single future transaction, 10% off any single future transaction subject to a minimum spend of £40 or 10% off any single future transaction subject to a minimum spend of £90 (choice of discount at the discretion of the Promoter), (the “Discount”) made in a Dunelm store during the Offer Period (defined below).
- The Discount will be offered to a selection of customers who have made a purchase in one of the Promoter’s stores between 23 October 2024 and 31 October 2024 (inclusive) and elected to receive a paper receipt. The Discount will be shown on the paper receipt for the relevant transaction (the “Qualifying Receipt”).
- The Discount cannot be used against the purchase that resulted in receiving the Qualifying Receipt. The Discount cannot be used on orders placed on the Promoter’s website or for multiple transactions. The Discount cannot be redeemed using any of the self serve checkouts in the Promoter’s stores.
How to Redeem
- To redeem the Discount, the eligible entrants must show the Qualifying Receipt at the till in store when they pay.
- The Discount must be used between 4 November 2024 and 11.59pm on 18 November 2024 (inclusive) (“Offer Period”).
Exclusions
- The Discount may not be exchanged for cash and is non-transferable, non-negotiable and non-refundable. The Discount cannot be used in conjunction with any other offer or deal, including colleague discount and cashback claims through any Promoter affiliate publishers. Upon validation, where a Code has been used in conjunction with cashback, cashback will be denied. This will not impact your transaction or use of the Code.
- The discount cannot be redeemed against gift card purchases.
General
- The Promoter reserves the right to suspend, cancel or amend the promotion and / or revise these terms and conditions at any time without giving prior notice and, by continuing to take part in the promotion subsequent to any revision, entrants shall be deemed to have agreed to the amended terms.
- The Promoter may, in its sole discretion, reject claims deemed to be non-compliant with these terms and conditions or if it has any reason to believe that efforts have been made to distort the spirit of the promotion. The Promoter’s decision as to any aspect of this promotion is final. No correspondence will be entered into.
- Use of the Discount is deemed acceptance of these terms and conditions. The purchase by participants of any products is governed by the Promoter’s standard terms and conditions of sale available here.
- If any provision of these terms and conditions is held invalid, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
- This promotion and all issues arising out of it shall be governed in accordance with English law and is subject to the exclusive jurisdiction of the English courts.
Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston LE7 1AD
Eligibility
- This promotion is open to all persons aged 18 or over and resident in the United Kingdom and Jersey. In accordance with clause 9 of these terms and conditions this offer cannot be used in conjunction with any other offer including staff discount in the case on employees of the Promoter.
- The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and the offer may be withheld until the Promoter is satisfied with the verification.
Offer
- Enter SAVE10BEDSMATTS at the checkout when prompted (“Discount Code”) when purchasing any bed or mattress (“Qualifying Products”) available at Dunelm.com to save 10% off Qualifying Products.
- The Discount Code is applicable to orders for the Qualifying Products placed online at Dunelm.com only.
How to Redeem
- To redeem the offer, the customer must visit www.dunelm.com, add one or more full price Qualifying Products into their basket and enter the Discount Code where prompted on the basket page.
- The Discount Code cannot be used in-store or at a Dunelm store’s MPOS system.
- This Discount Code is redeemable until 11.59pm on 18th November 2024 (“End Date”) and will expire after the End Date.
Exclusions
- The Discount Code cannot be used in Dunelm stores and is applicable to Qualifying Products only. Stock levels may decrease during the promotion and your desired Qualified Products may not be available. Delivery charges are not included in the offer and the promotion cannot be applied to products other than Qualifying Products.
- A maximum of 10 (ten) Qualifying Products may be ordered per participant.
- The discount offered via this Discount Code may not be exchanged for cash and is non-transferable, non-negotiable and non-refundable. The Discount Code cannot be used in conjunction with any other offer or deal, including colleague discount and cashback claims through any Promoter affiliate publishers. Upon validation, where a Discount Code has been used in conjunction with cashback, cashback will be denied. This will not impact your transaction or use of the Discount Code.
General
- The Promoter reserves the right to suspend, cancel or amend the promotion and / or revise these terms and conditions at any time without giving prior notice and, by continuing to take part in the promotion subsequent to any revision, entrants shall be deemed to have agreed to the amended terms.
- The Promoter may, in its sole discretion, reject claims deemed to be non-compliant with these terms and conditions or if it has any reason to believe that efforts have been made to distort the spirit of the promotion. The Promoter’s decision as to any aspect of this promotion is final. No correspondence will be entered into.
- Use of the Discount Code is deemed acceptance of these terms and conditions. The purchase by participants of any Qualifying Products is governed by the Promoter’s standard terms and conditions of sale available here.
- If any provision of these terms and conditions is held invalid, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
- This promotion and all issues arising out of it shall be governed in accordance with English law and is subject to the exclusive jurisdiction of the English courts.
Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston LE7 1AD